Last updated: July 30, 2026
African BBQ Sauce respects your privacy.
This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit https://www.africanbbqsauce.com, place an order, contact us, subscribe to communications, or otherwise interact with our business.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Contact Information
- Name;
- Email address;
- Telephone number;
- Billing address; and
- Shipping address.
Order and Transaction Information
- Products purchased;
- Order number;
- Purchase date;
- Order value;
- Shipping method;
- Delivery status;
- Returns or refund history; and
- Customer service communications.
Payment Information
Payments may be processed through third-party payment processors. Depending on the checkout method you select, those providers may collect information such as your credit card, debit card, digital-wallet, billing, or other payment information.
African BBQ Sauce may receive limited information relating to a transaction, such as payment status, payment method type, transaction identifier, or partial payment-card details.
Payment information is also subject to the privacy and security practices of the applicable payment provider.
Device and Usage Information
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Referring website;
- Date and time of access;
- Approximate location derived from IP address;
- Website interactions; and
- Cookie or similar technology identifiers.
Communications
We may collect information you provide when you:
- Contact customer service;
- Request a refund;
- Submit a review;
- Enter a promotion;
- Subscribe to emails;
- Communicate with us through social media; or
- Otherwise contact our business.
2. How We Use Information
We may use personal information to:
- Process and fulfill orders;
- Process payments;
- Deliver products;
- Provide order confirmations and shipping updates;
- Provide customer support;
- Process refunds, replacements, and cancellations;
- Detect and prevent fraudulent or unauthorized transactions;
- Maintain and improve our website;
- Analyze website performance;
- Manage inventory and business operations;
- Communicate with customers;
- Send marketing communications where permitted;
- Personalize website experiences;
- Protect our legal rights;
- Comply with applicable laws; and
- Enforce our Terms & Conditions.
3. How We Disclose Information
We may disclose personal information to service providers and other parties that help operate our business, such as:
- Payment processors;
- Ecommerce or website providers;
- Hosting providers;
- Shipping and delivery companies;
- Fraud-prevention providers;
- Email and communications providers;
- Customer-support platforms;
- Analytics providers;
- Advertising and marketing providers;
- Accountants, attorneys, insurers, and professional advisers; and
- Government authorities when legally required.
These providers may process information according to their own terms, our agreements with them, or applicable law.
4. Sale and Sharing of Personal Information
African BBQ Sauce does not sell personal information in exchange for money.
However, certain uses of analytics, advertising technologies, pixels, cookies, or similar services may be considered a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws even when no money is exchanged.
Where applicable law gives you the right to opt out of these activities, we will provide an appropriate method for exercising that right.
5. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may help us:
- Keep the website functioning;
- Remember preferences;
- Maintain shopping-cart functionality;
- Understand website traffic;
- Analyze performance;
- Prevent fraud; and
- Support advertising or marketing.
Where required, we will provide choices concerning non-essential cookies or similar technologies.
You may also be able to control certain cookies through your browser settings. Blocking certain cookies may affect website functionality.
6. Marketing Communications
If you subscribe to promotional emails, we may send information about products, promotions, events, or other African BBQ Sauce news.
You may unsubscribe from marketing emails by using the unsubscribe link contained in the message or by contacting us.
Even if you unsubscribe from marketing messages, we may continue sending non-promotional communications relating to transactions, customer service, security, or legal matters.
7. U.S. State Privacy Rights
Depending on where you live and whether applicable legal thresholds are met, you may have rights concerning your personal information.
These rights may include the ability to request:
- Access to certain personal information;
- Correction of inaccurate information;
- Deletion of certain information;
- A portable copy of certain information;
- Information about how your data is used or disclosed;
- Opt-out of certain sales, sharing, or targeted advertising;
- Limitation of certain uses of sensitive personal information; and
- Protection against unlawful discrimination for exercising privacy rights.
Not every right applies in every state or to every business.
To submit a privacy request, contact info@africanbbqsauce.com.
We may need to verify your identity before processing certain requests. Where permitted, an authorized agent may make a request on your behalf, subject to verification requirements. We will respond within the time required by applicable law.
8. Global Privacy Control
Where required by applicable law and supported by our website technology, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, as legally required.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no online system, electronic transmission, or data-storage method can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their accounts, devices, and payment information.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Complete transactions;
- Maintain business and tax records;
- Provide customer service;
- Resolve disputes;
- Prevent fraud;
- Enforce agreements; and
- Meet legal or regulatory requirements.
Retention periods may vary depending on the type of information and why it was collected.
11. Children's Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization.
If you believe a child has provided personal information to us improperly, contact us at info@africanbbqsauce.com.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, payment services, or other services.
Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information to third parties.
13. Business Transfers
If African BBQ Sauce is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
14. Legal Disclosures
We may disclose information if reasonably necessary to:
- Comply with a law, regulation, legal process, or government request;
- Investigate fraud or security concerns;
- Enforce our agreements;
- Protect our customers;
- Protect the safety and integrity of our website; or
- Establish, exercise, or defend legal claims.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
When we make changes, we will update the “Last Updated” date. We will provide additional notice of material changes when required by law.
16. Contact Us
- Business: African BBQ Sauce
- Legal name: Callabash LLC
- Mailing address: 8334 Pineville Matthews Rd, Suite #103-168, Charlotte, NC 28226
- Privacy email: info@africanbbqsauce.com
- Customer support: info@africanbbqsauce.com
- Website: https://www.africanbbqsauce.com
These policies are a practical business draft, not legal advice. Have a qualified U.S. attorney review them before launch. Confirm shipping/refund operations, website cookies, and marketing tools match this wording before publishing.